AI receptionist for air conditioning and refrigeration engineers: Janine answers, books and texts, 24 hours a day
Ring Janine is an AI receptionist built for UK air conditioning and refrigeration engineers. She answers your business phone in two rings, every hour of the day, asks the safety question first when it is urgent, takes the postcode, address and name, books into the slots you have made available, and texts both the caller and you. £79 a month including 300 minutes. You keep your number. Below is a real transcript of Janine taking a air conditioning and refrigeration engineer call.
Say “air conditioning” when she asks which business to be
What Janine does for an air conditioning engineer
- Answer. Picks up as Polar Air & Refrigeration in two rings, any hour, and finds out what the caller needs in one question.
- Safety first. On an urgent call she says the safety line before anything else: “keep the doors shut to hold the temperature and don't move stock until the engineer says.”
- Book. Takes the postcode, house number and street, and name, offers one slot at a time from your real availability, reads it back and texts the confirmation.
- Quote. Quotes only what is on your price list, with what it covers; anything else is a free quote visit or a message for the office.
- Message. If nobody is free, or the caller wants a person, she puts them through to you, and if you can’t pick up she takes the details and texts you at once.
Safety first
Before anything else on an urgent call, Janine says the safety line for your trade:
- “keep the doors shut to hold the temperature and don't move stock until the engineer says.”
What she never does
- Never a price for an install.
- Never say the likely fault, never say whether stock is still safe.
A real call: Janine as “Polar Air & Refrigeration”
From our script test suite, September 2026. The caller’s lines were played by a scripted tester; every line from Janine is exactly what she generated. Outcome: she booked the job. Quality score 5 of 5 from the same grader that scores every live call.
Prices Janine quotes on the demo line
These are the demo business’s prices. Yours replace them at setup, and Janine only ever quotes what is on your list.
| domestic survey | free |
| domestic service | £85 per unit |
| domestic call out | £95 plus £70 per hour |
| commercial call out day | £120 plus £85 per hour |
| commercial service per unit | £65 per split unit |
| commercial call out out of hours | £195 plus £120 per hour |
Hours on the demo: 24 hours for commercial emergencies, office 8am to 6pm.
Questions air conditioning and refrigeration engineers ask before signing up
How much does an AI receptionist cost for air conditioning and refrigeration engineers?
£79 a month including 300 call minutes, then 15p a minute. Setup is £149, waived for the first five founder customers. There is no contract and no per-seat pricing; one price covers every call to your number.
Do air conditioning and refrigeration engineers have to change their phone number to use Ring Janine?
No. You keep your number and divert it to Janine only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Janine picks up on ring five if you can't.
What does Janine actually say when someone rings an air conditioning engineer?
She answers as your business by name, finds out what the caller needs, asks the safety question first if it is urgent, takes the postcode, address and name, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.
Does Janine quote prices for air conditioning and refrigeration engineers?
Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.
How does Janine handle emergencies for air conditioning and refrigeration engineers?
keep the doors shut to hold the temperature and don't move stock until the engineer says.
Can I hear Janine before I sign up?
Yes. Ring the demo line on 07360 266999, say "air conditioning" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.
Try her as an air conditioning engineer, right now
Ring 07360 266999, say “air conditioning”, and give her a job. What you hear is what your callers would hear. Then get started: £79 a month, no contract, live within a day.