AI receptionist for removals companies: Janine answers, books and texts, 24 hours a day
Ring Janine is an AI receptionist built for UK removals companies. She answers your business phone in two rings, every hour of the day, takes the postcode, address and name, books into the slots you have made available, and texts both the caller and you. £79 a month including 300 minutes. You keep your number. Below is a real transcript of Janine taking a removals companie call.
Say “removals” when she asks which business to be
What Janine does for a removals company
- Book a man and van. date (fixed or flexible), from and to postcodes, floors, lift, parking at both ends, what's going (rooms or a list), any big or awkward items (piano, American fridge), packing needed, name, van size and hourly rate your price list, slot your availability.
- Quote a house move. same details, then book a free video survey or quote visit.
What she never does
- Never a fixed price for a full house move over the phone.
- Never confirm a date before the deposit, never a price not your price list, never promise an exact arrival time beyond the slot.
A real call: Janine as “Swift Shift Removals”
From our script test suite, September 2026. The caller’s lines were played by a scripted tester; every line from Janine is exactly what she generated. Outcome: she booked the job. Quality score 5 of 5 from the same grader that scores every live call.
Prices Janine quotes on the demo line
These are the demo business’s prices. Yours replace them at setup, and Janine only ever quotes what is on your list.
| deposit | £50 to hold the date |
| per mile | £1.20 per mile beyond 20 miles |
| luton van day | £420 for a full day with two men |
| packing boxes | £3 each, delivered ahead |
| two man hourly | £85 per hour |
| man and van hourly | £55 per hour, 2 hour minimum, one man |
Hours on the demo: Monday to Saturday 7am to 7pm.
Questions removals companies ask before signing up
How much does an AI receptionist cost for removals companies?
£79 a month including 300 call minutes, then 15p a minute. Setup is £149, waived for the first five founder customers. There is no contract and no per-seat pricing; one price covers every call to your number.
Do removals companies have to change their phone number to use Ring Janine?
No. You keep your number and divert it to Janine only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Janine picks up on ring five if you can't.
What does Janine actually say when someone rings a removals company?
She answers as your business by name, finds out what the caller needs, takes the postcode, address and name, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.
Does Janine quote prices for removals companies?
Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.
How does Janine handle emergencies for removals companies?
Urgent jobs get the nearest slot today. If nobody is free she says so plainly, puts the caller through to your mobile, and if you can't pick up she takes the details and texts you straight away.
Can I hear Janine before I sign up?
Yes. Ring the demo line on 07360 266999, say "removals" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.
Try her as a removals company, right now
Ring 07360 266999, say “removals”, and give her a job. What you hear is what your callers would hear. Then get started: £79 a month, no contract, live within a day.