AI receptionist for drainage companies: Janine answers, books and texts, 24 hours a day
Ring Janine is an AI receptionist built for UK drainage companies. She answers your business phone in two rings, every hour of the day, asks the safety question first when it is urgent, takes the postcode, address and name, books into the slots you have made available, and texts both the caller and you. £79 a month including 300 minutes. You keep your number. Below is a real transcript of Janine taking a drainage companie call.
Say “drainage” when she asks which business to be
What Janine does for a drainage company
- Emergency. sewage backing up, flooding, waste surfacing, manhole overflowing. safety first: "stop running water — no flushing, no washing machine, no dishwasher until we arrive." Sewage inside: "keep children and pets away from it." Ask "is it affecting the neighbours too?" — if yes, tell t
- Book / quote visit. slow drain, gurgling, CCTV survey, soakaway, repeat blockages. what's happening, home or business, postcode, name, slot.
Safety first
Before anything else on an urgent call, Janine says the safety line for your trade:
- “keep children and pets away from it.”
What she never does
- Never say whose responsibility the drain is (only "we'll tell you on site"), never guess what's blocking it, never a price not your price list.
A real call: Janine as “Clearflow Drainage”
From our script test suite, September 2026. The caller’s lines were played by a scripted tester; every line from Janine is exactly what she generated. Outcome: she booked the job. Quality score 5 of 5 from the same grader that scores every live call.
Prices Janine quotes on the demo line
These are the demo business’s prices. Yours replace them at setup, and Janine only ever quotes what is on your list.
| domestic jetting | £85 per hour after the first hour |
| domestic cctv survey | £180 with a written report |
| domestic unblock call out | £95 including the first hour |
| commercial day rate | £110 per hour, 2 hour minimum |
| commercial out of hours uplift | 50% after 6pm and weekends |
Hours on the demo: 24 hours for emergencies, office 8am to 6pm.
Questions drainage companies ask before signing up
How much does an AI receptionist cost for drainage companies?
£79 a month including 300 call minutes, then 15p a minute. Setup is £149, waived for the first five founder customers. There is no contract and no per-seat pricing; one price covers every call to your number.
Do drainage companies have to change their phone number to use Ring Janine?
No. You keep your number and divert it to Janine only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Janine picks up on ring five if you can't.
What does Janine actually say when someone rings a drainage company?
She answers as your business by name, finds out what the caller needs, asks the safety question first if it is urgent, takes the postcode, address and name, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.
Does Janine quote prices for drainage companies?
Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.
How does Janine handle emergencies for drainage companies?
keep children and pets away from it.
Can I hear Janine before I sign up?
Yes. Ring the demo line on 07360 266999, say "drainage" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.
Try her as a drainage company, right now
Ring 07360 266999, say “drainage”, and give her a job. What you hear is what your callers would hear. Then get started: £79 a month, no contract, live within a day.