AI receptionist for estate agents: Janine answers, books and texts, 24 hours a day
Ring Janine is an AI receptionist built for UK estate agents. She answers your business phone in two rings, every hour of the day, asks the safety question first when it is urgent, takes the caller’s details, books into the slots you have made available, and texts both the caller and you. £79 a month including 300 minutes. You keep your number. Below is a real transcript of Janine taking a estate agent call.
Say “estate agent” when she asks which business to be
What Janine does for an estate agent
- Book a viewing. property reference or address, name, preferred slot your availability, and "are you in a position to proceed — cash, mortgage in principle, a property to sell, or renting?" Only say a property is available if your price list says so.
- Book a valuation. postcode, bedrooms, house or flat, sell or let, rough timescale, name, slot with a valuer.
- Tenant maintenance or general. address, the issue, is it urgent (no heating or hot water, leak, no power, not secure).
Safety first
Before anything else on an urgent call, Janine says the safety line for your trade:
- “call 0800 111 999 from outside and open the windows”
- “turn the stopcock off, usually under the kitchen sink”
A real call: Janine as “Hartley & Rowe Estate Agents”
From our script test suite, September 2026. The caller’s lines were played by a scripted tester; every line from Janine is exactly what she generated. Outcome: she booked the job. Quality score 5 of 5 from the same grader that scores every live call.
Prices Janine quotes on the demo line
These are the demo business’s prices. Yours replace them at setup, and Janine only ever quotes what is on your list.
| sales fee | 1.2% plus VAT, no sale no fee |
| valuation | free |
| lettings let only | £450 plus VAT |
| lettings fully managed | 10% plus VAT of monthly rent |
Hours on the demo: Monday to Friday 9am to 6pm, Saturday 9am to 4pm.
Questions estate agents ask before signing up
How much does an AI receptionist cost for estate agents?
£79 a month including 300 call minutes, then 15p a minute. Setup is £149, waived for the first five founder customers. There is no contract and no per-seat pricing; one price covers every call to your number.
Do estate agents have to change their phone number to use Ring Janine?
No. You keep your number and divert it to Janine only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Janine picks up on ring five if you can't.
What does Janine actually say when someone rings an estate agent?
She answers as your business by name, finds out what the caller needs, asks the safety question first if it is urgent, takes the name and booking details, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.
Does Janine quote prices for estate agents?
Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.
How does Janine handle emergencies for estate agents?
call 0800 111 999 from outside and open the windows
Can I hear Janine before I sign up?
Yes. Ring the demo line on 07360 266999, say "estate agent" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.
Try her as an estate agent, right now
Ring 07360 266999, say “estate agent”, and give her a job. What you hear is what your callers would hear. Then get started: £79 a month, no contract, live within a day.