AI receptionist · skip hire companies

AI receptionist for skip hire companies: Janine answers, books and texts, 24 hours a day

Ring Janine is an AI receptionist built for UK skip hire companies. She answers your business phone in two rings, every hour of the day, takes the postcode, address and name, books into the slots you have made available, and texts both the caller and you. £79 a month including 300 minutes. You keep your number. Below is a real transcript of Janine taking a skip hire companie call.

Ring the demo: 07360 266999 Get started

Say “skip hire” when she asks which business to be

What Janine does for a skip hire company

Book a skip. what's going in it (household, garden, builders' rubble, mixed) → size your price list (help them pick: 4 yard for a small clear-out, 6 yard for a bathroom or garden, 8 yard for a kitchen or building work, 12 yard for a big clearance; heavy soil and rubble go in 6 yard or smaller
Book an exchange. they have a full skip and want an empty one in its place: postcode or name, which skip is there now, same size or different, day your availability, "is it level-loaded — nothing above the rim?" (overloaded skips can't be lifted), price your price list.
Book a collection. full skip to be taken away: postcode or name, day your availability, level-loaded check, is the skip accessible (no cars parked in front).

What she never does

Never quote a price not your price list.
Never promise a delivery time narrower than morning or afternoon.

A real call: Janine as “Riverside Skip Hire”

From our script test suite, September 2026. The caller’s lines were played by a scripted tester; every line from Janine is exactly what she generated. Outcome: she booked the job. Quality score 5 of 5 from the same grader that scores every live call.

JanineRiverside Skip Hire, Janine speaking — how can I help?
CallerHi, I'd like to book a skip for next week please.
JanineRight, what's going in it?
CallerJust general household stuff, nothing hazardous or anything like that.
JanineOkay. What size skip do you reckon — is it a small clear-out, or something bigger like a bathroom or kitchen?
CallerIt's just a small clear-out really, so I'd say a 4 yard would do the job.
JanineThanks. Will the skip be going on your drive or private land, or out on the road?
CallerIt'll be on the road, out the front.
JanineRight, so that's a road skip — we'll need to arrange a council permit for that, which is £65 on top of the skip price. The permit takes 3 working days to come through, so the earliest we can deliver is Wednesday. Does that work for you?
CallerWednesday morning would be fine, yeah. What time would that be?
JanineWednesday morning is 7 to 12. What's your postcode?
CallerIt's W D 4 8 H X.
JanineW D 4, 8 H X — is that right?
CallerYes, that's correct.
JanineAnd the house number and street?
CallerIt's 14 Station Road.
JanineThanks. What's your name?
CallerGemma Reid.
JanineRight, so that's a 4 yard skip on the road at 14 Station Road, Wednesday morning, 7 to 12. The skip is £185 for 14 days' hire, and the permit is £65 on top, so £250 total. We'll ring you before we deliver. Is there anything the team should know — parking, a gate code, dogs?
CallerNo, nothing like that. Can I give you my car registration just in case?
JanineThat's helpful — go on.
CallerIt's L B 1 9 X Y Z, a blue Ford Focus.
JanineL B 1 9, X Y Z — is that right?
CallerYes, that's right.
JanineI'll text the confirmation to the number you're calling from. You're all booked, the Kingston lorry will be with you Wednesday morning. Bye for now.

Prices Janine quotes on the demo line

These are the demo business’s prices. Yours replace them at setup, and Janine only ever quotes what is on your list.

4 yard	£185 inc VAT, 14 days hire
6 yard	£230 inc VAT, 14 days
8 yard	£275 inc VAT, 14 days
12 yard	£340 inc VAT, 14 days, light waste only
exchange	same price as a new skip of that size, £20 off for account customers
collection	included in the hire; £60 if a lift fails because the skip is overloaded or blocked in
extra days	£5 a day after 14 days
road permit	£65 on top, takes 3 working days, we apply for it
wait and load	£120 an hour, one hour minimum, for sites with no room for a skip

Hours on the demo: Monday to Friday 7am to 5pm, Saturday 7am to 12.

Questions skip hire companies ask before signing up

How much does an AI receptionist cost for skip hire companies?

£79 a month including 300 call minutes, then 15p a minute. Setup is £149, waived for the first five founder customers. There is no contract and no per-seat pricing; one price covers every call to your number.

Do skip hire companies have to change their phone number to use Ring Janine?

No. You keep your number and divert it to Janine only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Janine picks up on ring five if you can't.

What does Janine actually say when someone rings a skip hire company?

She answers as your business by name, finds out what the caller needs, takes the postcode, address and name, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.

Does Janine quote prices for skip hire companies?

Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.

How does Janine handle emergencies for skip hire companies?

Urgent jobs get the nearest slot today. If nobody is free she says so plainly, puts the caller through to your mobile, and if you can't pick up she takes the details and texts you straight away.

Can I hear Janine before I sign up?

Yes. Ring the demo line on 07360 266999, say "skip hire" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.

Try her as a skip hire company, right now

Ring 07360 266999, say “skip hire”, and give her a job. What you hear is what your callers would hear. Then get started: £79 a month, no contract, live within a day.